Chief Design Officer at Design Council
“Design Council has spent 70 years advocating for the power of design to improve life, helping to persuade sector after sector of the value of ensuring that what they do really meets peoples needs and wants. From housewares to buildings, cars, trains and planes, consumer electronics, retail, banking services and beyond, few world-leading businesses have got there, and can stay there, without design being a core part of their innovation practice.
The health and care sectors now recognise the urgent necessity of human-centred innovation and a pioneering few have understood that design practice has much to offer, but we believe that the adoption of high-quality design practice must move far faster if we are to meet the challenges ahead. Design Council has learned repeatedly how significant the communication challenges are in conveying the value and embedding the practice of design in each sector that we have addressed.
We warmly welcome the conclusions of this research and urge all that believe in the imperative of healthcare transformation to recognise, adopt and further share its findings.”
Head of Research and Innovation.
NHS England Policy, Partnership and Innovation Central Team.
“The NHS faces unprecedented challenges as it adapts to meet changing demographic and societal needs. These challenges will require different forms of problem solving, and the NHS can and must learn from other disciplines, such as design, to develop and continue to deliver excellent care. This report highlights the breadth and depth of work already being done and serves as an excellent foundation for the further exploration of design in health.”